My first time there today and they gave me to Julie who was just the hairdresser I wanted. It was a perfect match because she's from Huntington Beach, California and I'm from Malibu. We had a common ground not to mention she knew what she was doing. I trusted her and I didn't even watch her cut my hair closely , she knows her scissors!!!! Great cut, great conversation , she's fun and the shampoo, hot towel and the massage was well worth the price !!! She was perfect at it!!!!I'll be back for both a haircut and.....Julie!!!!! Happy and content and in aw! Great product, thanks!!!! I'm sold!!!!